Privacy Policy
Last updated: April 2026
Who we are
Peak Multimedia LTD is a web development agency registered in England and Wales (Company No. 13784394). We are committed to protecting your privacy and handling your personal data responsibly.
For the purposes of UK GDPR, we are the data controller. If you have any questions about this policy, please contact us at info@peakmultimedia.co.uk.
What data we collect
We collect the following personal data when you interact with our website:
- Contact form submissions: your name, email address, budget range, and project details
- Cookie preferences: your consent choice stored in your browser's local storage
- Technical data: IP address, browser type, and device information collected automatically when you visit our site
How we use your data
We use the personal data we collect for the following purposes:
- To respond to your enquiries and provide quotes for our services
- To communicate with you about potential or ongoing projects
- To improve our website and understand how visitors use it
- To comply with legal obligations
Legal basis for processing
Under UK GDPR, we process your personal data on the following legal bases:
- Consent: when you submit the contact form or accept cookies
- Legitimate interest: to improve our website and respond to business enquiries
- Legal obligation: to comply with applicable laws and regulations
How we store your data
Contact form submissions are processed through Netlify Forms and stored on Netlify's secure servers. We retain your data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-party services
Our website uses the following third-party services:
- Netlify: website hosting and form processing
- Google Fonts: web font delivery
These services may collect technical data such as IP addresses as part of their normal operation. Please refer to their respective privacy policies for more information.
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access: request a copy of the data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your data
- Right to restrict processing: request that we limit how we use your data
- Right to data portability: request your data in a machine-readable format
- Right to object: object to our processing of your data
To exercise any of these rights, please contact us at info@peakmultimedia.co.uk. We will respond within 30 days.
Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
Peak Multimedia LTD
Company No. 13784394
Email: info@peakmultimedia.co.uk